I received an email on my Yahoo account and it looked like an email from Gmail, it had...

GetHuman1460375's customer service issue with Google from October 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1460375's own words
I received an email on my Yahoo account and it looked like an email from Gmail, it had my full name, and had google.com in the return address, *****@***.com. in * of Google's website information, it says that if it shows google.com, that it is authentic. I have since done further research and find out that exact email address is a fishing address. I replied and changed my email address per their request. I got nervous after I did it, and called a Google number that I've had for years and used. The voice prompts sounded very authentic and I let them take over my account. I was immediately hacked and I will not tell you the message I got since it was profane. Of course I immediately changed all my financial passwords. Dell advised me that Google has no number that you can call and speak to a human which I find utterly disgusting. At least they might want to know that somebody is masquerading as Google and sounds like an authentic Google telephone number when you call it. Apparently, they don't care about their customers. I would really like to hear from Google and an explanation for their , since I could not reach them by phone or even report the fishing because you can only report phishing if the email came through a Gmail email

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Google

Customer service issue
Reported by GetHuman1460375
Oct 31st, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 13421 others
0 customers following this

Timeline

GetHuman1460375 started working on this issue
Oct 31st, 2018 8:51pm

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