My phone was stolen out of my car. I had to change the password and lock and erase with...

GetHuman-dosbobbi's customer service issue with Google from October 2018

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The issue in GetHuman-dosbobbi's own words
My phone was stolen out of my car. I had to change the password and lock and erase with my find my phone. I was able to get a new phone I went to the T-Mobile couldn't remember the password and changed it when I changed it it didn't register the whole password. Now I'm having a hard time getting in. I've been trying the recovery method by the recovery email, my phone, my texts. It keeps saying that it's not me. I really just need to get into my email, my contacts, my pictures, and continue my life. This is turnedmy life upside down and I'm having lots of anxiety over this. I just need my account reopened and recovered.
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Customer service issue
Reported by GetHuman-dosbobbi
Oct 20th, 2018 - 25d ago
I have an issue with Google too
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Seen by 2 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-dosbobbi started working on this issue
Oct 20th 5:24am