I have suspicious activity on my account. My searches show a search that neither myself...

GetHuman-mellonvi's customer service issue with Google from October 2018

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The issue in GetHuman-mellonvi's own words
I have suspicious activity on my account. My searches show a search that neither myself or my family members made. The search is for registering a dog. Please call me at ***-***-**** asap. Someone has already downloaded Google Play and charged me $**.**. Also, someone downloaded Periscope video streaming to my account. Please call ASAP before something else is charged or downloaded to my account! Thanking you in advance for your assistance.
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Customer service issue
Reported by GetHuman-mellonvi
Oct 19th, 2018 - 3 mons ago
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GetHuman-mellonvi started working on this issue
Oct 19th, 2018 2:34pm