I need to change the credit card used for google purchases. The card that was used for...

GetHuman1373479's customer service issue with Google from October 2018

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The issue in GetHuman1373479's own words
I need to change the credit card used for google purchases. The card that was used for payment of a monthly $.** charge helppay. The Visa card has been closed and I can't seem to get a new card to be used as the primary payment. It will only make the card the backup payment method. What can I do to delete the Visa card and take another card? I've tried for the last hour and I can't seem to do this. Please advise.
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Customer service issue
Reported by GetHuman1373479
Oct 19th, 2018 - a mon ago
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Timeline
GetHuman1373479 started working on this issue
Oct 19th 1:23am