An old account I have that I have been forwarding into a newer gmail account appears to...

GetHuman-jennypdg's customer service issue with Google from October 2018

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The issue in GetHuman-jennypdg's own words
An old account I have that I have been forwarding into a newer gmail account appears to have been hacked. I have been unable to access this account and have been through all the recovery steps. There have been some fraudulent charges on a Visa card in a town I don't live in that I got a receipt for. The old account is *****@***.com . I have that forwarded to *****@***.com and have been trying to recover it through a second gmail address, *****@***.com. The original recovery address was *****@***.com. I no longer use that email. The recovery phone * was **********. I no longer have that phone. My current phone number is **********. *I need to be able to access *****@***.com to see the activity on that account and reset the password.
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Customer service issue
Reported by GetHuman-jennypdg
Oct 17th, 2018 - 3 mons ago
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GetHuman-jennypdg started working on this issue
Oct 17th, 2018 1:31pm