All my pictures are gone and I backed them up to my Google photos. I tried to go to tra...

GetHuman1340600's customer service issue with Google from October 2018

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The issue in GetHuman1340600's own words
All my pictures are gone and I backed them up to my Google photos. I tried to go to trash and archived and those are empty as well. Please help these pictures I had ment Alot to me it's breaking my heart that there gone cause it was pictures of my kids and memories.
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Google

Customer service issue
Reported by GetHuman1340600
Oct 13th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 6 customers so far
Similar issue to 10732 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1340600 started working on this issue
Oct 13th, 2018 10:30pm