I had a folder of files in my deleted file that was not allowing me to "delete forever...

GetHuman1336812's customer service issue with Google from October 2018

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The issue in GetHuman1336812's own words
I had a folder of files in my deleted file that was not allowing me to "delete forever" so i recovered it, so I could then delete it... in the mean time I thought that it had been recovered so I went to delete the file that I actually needed and this file is now gone. Although I don't recall this being the file I deleted twice (once to the trash, and once more "forever") This is the one that is now gone, as well as the one I thought I had restored is no longer there. I am trying to retrieve the files back so that I can have them, this is for a freelance job so I am hoping to be able to obtain these files. Thanks so much, any help would be greatly appreciated.
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Customer service issue
Reported by GetHuman1336812
Oct 13th, 2018 - a mon ago
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GetHuman1336812 started working on this issue
Oct 13th 4:54am