I have been locked out of my primary Google for the last week. I have tried everything...
GetHuman-philstro's customer service issue with Google from October 2018
Help with my Google issue
First: share to improve GetHuman-philstro's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-philstro may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-philstro's own words
I have been locked out of my primary Google for the last week. I have tried everything that you provide on the internet. I have totally tried all of your suggested recommendations. None of them work. I am missing emails from key clients and don't even know if I have emails from key clients. Basically, all of your recommendations don't work. Even worse, I don't know what caused this problem. I have lost confidence in google mail and most likely will not rely on google as my primary email provider. I have spent at least **-** hours over several days and nothing works. The email that I have been locked out of is *****@***.com, which I have had for years. I have other gmail accounts for private emails & family emails that have small amounts of activity but the account that I am locked out of has been existence from the very beginning. Do I need to change to Outlook to make sure this never happens again? I have the following emails at Google: *****@***.com, *****@***.com, *****@***.com. You can pick anyone of these to communicate with me. I have used my locked out email for login in's and all client issues that I have. I have a real problem that all your online material does not fix the issue. Please help me. My phone number is ***-***-****.
GetHuman-philstro did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-philstro fixed the problem
We are waiting for GetHuman-philstro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.