I have been locked out of my primary Google for the last week. I have tried everything...

GetHuman-philstro's customer service issue with Google from October 2018

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The issue in GetHuman-philstro's own words
I have been locked out of my primary Google for the last week. I have tried everything that you provide on the internet. I have totally tried all of your suggested recommendations. None of them work. I am missing emails from key clients and don't even know if I have emails from key clients. Basically, all of your recommendations don't work. Even worse, I don't know what caused this problem. I have lost confidence in google mail and most likely will not rely on google as my primary email provider. I have spent at least **-** hours over several days and nothing works. The email that I have been locked out of is *****@***.com, which I have had for years. I have other gmail accounts for private emails & family emails that have small amounts of activity but the account that I am locked out of has been existence from the very beginning. Do I need to change to Outlook to make sure this never happens again? I have the following emails at Google: *****@***.com, *****@***.com, *****@***.com. You can pick anyone of these to communicate with me. I have used my locked out email for login in's and all client issues that I have. I have a real problem that all your online material does not fix the issue. Please help me. My phone number is ***-***-****.
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Google

Customer service issue
Reported by GetHuman-philstro
Oct 9th, 2018 - a yr ago
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Seen by 16 customers so far
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Timeline
GetHuman-philstro started working on this issue
Oct 9th, 2018 4:16pm