Same person gets into my account changes passwords, recovery phone, recovery email, sen...

GetHuman-xheluvsm's customer service issue with Google from September 2018

3 views
 | 
8775 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-xheluvsm's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-xheluvsm got the right customer help using our suggestion.
Before contacting them, items GetHuman-xheluvsm may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-xheluvsm's own words
Same person gets into my account changes passwords, recovery phone, recovery email, sends messages in my name, posts on google*, uses my IP address. Criminal activity in my name and going on for years now. This has to stop. I have changed my email at least **-**x she or he gets in within **hrs Everytime. It is frustrating and it has gotten so out of control criminal charges now are a concern. Please help me out here....i am a grandmother being bullied by the love of my life who is an old man who has taken on a new healthy full of youth young girlfriend. I understand he is crazy about her and support his feeling of young fresh love. I have felt that way about him everyday for our * years together. I wouldn't take that joy from anyone...even if it meant I lost my everything. I want him to feel what I felt for him because he couldn't understand how or why I loved him so...I can give you millions of reasons but instead I just asked that you help put a stop to the constant daily and sometimes hourly reminders of my loss. I wish nothing more then for these vicious acts to stop. I don't wish to press charges I just want them to go away. If I have to press charges to end this mess I will do so.
GetHuman-xheluvsm did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-xheluvsm fixed the problem
We are waiting for GetHuman-xheluvsm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-xheluvsm fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-xheluvsm
Sep 28th, 2018 - 19d ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 8775 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-xheluvsm started working on this issue
Sep 28th 12:28pm