Once again someone claimed my account *****@***.com. And yesterday at **:** am they cut...
GetHuman-oakcity's customer service issue with Google from September 2018
Help with my Google issue
First: share to improve GetHuman-oakcity's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-oakcity's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oakcity will want to follow the link below to head to their help center. We will check on GetHuman-oakcity later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-oakcity may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-oakcity's own words
Once again someone claimed my account *****@***.com. And yesterday at **:** am they cut my internet service off. My MAC address keeps changing to **:**:**:**:**:**. And my boost mobile is a prestige not a jay joy. I can not sign in from my friend iPhone as it keeps telling me you can not verify it’s me from my name. But it really is. This has been going on since * days after I purchased my cellphone in late July of this year. I have the box. We suspect a neighbor that works at Amazon or google in nyny & works on *rd st. Also my sister Donna Buckner of exact data in Danbury Ct. Either way this is the **th cellphone in * years they destroyed. I need my cellphone as my friend and I have many sever health issues and without it we have no way to communicate with our doctors. I even purchased a ** unit and the day I received it they hacked it at * am. There is a hard cover on this and hangs along side my bed. The *** operator said this is a felony. So how do I recover MY cellphone please.
GetHuman-oakcity did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-oakcity fixed the problem
We are waiting for GetHuman-oakcity to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.