This is for an RCA Pro ** Viking - PCT * K -* W**:**I need to somehow verify my EMail...

GetHuman-paulaten's customer service issue with Google from September 2018

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The issue in GetHuman-paulaten's own words
This is for an RCA Pro ** Viking - PCT * K -* W**:**I need to somehow verify my EMail or phone number and password - or - have history of my account deleted that I may start over.**My Name is: Paula Tenbrook*My Email is: *****@***.com*My Phone Is: ***-***-******At the current time the tablet is not usable without Google Chrome access.**I have an RCA Tablet. RCA resent my system this past Sunday. When I turn the table on a pop up screen comes up and says: **VERIFY ACCOUNT - THIS DEVICE WAS RESET. TO CONTINUE, SIGN IN WITH A GOOGLE ACCOUNT THAT WAS PREVIOUSLY SYNCED ON THIS DEVICE.**No matter what Email I put in or what password I put in - it gives me an INVALID INFORMATION MESSAGE.**This is not a message to get into the Email system, BUT TO GET INTO GOOGLE.**The Tablet will go no further - will not bring Google up or anything else. **I have dealt with your "JustAnswer" department and they state that they cannot help me.
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Customer service issue
Reported by GetHuman-paulaten
Sep 20th, 2018 - 6 mons ago
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Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-paulaten started working on this issue
Sep 20th, 2018 8:04pm