I have just moved to a new country and need to change that in my Google Play account. H...

GetHuman-mattsugg's customer service issue with Google from September 2018

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The issue in GetHuman-mattsugg's own words
I have just moved to a new country and need to change that in my Google Play account. However, following the steps in the support pages do not work.**I follow the google support steps to change my country, but I do not have the option to do so in my device - the steps simply do not work for me.**I have not changed my country in the last year, I am in my new country, and I am not part of Google Play Family Library.
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Customer service issue
Reported by GetHuman-mattsugg
Sep 19th, 2018 - 6 mons ago
I have an issue with Google too
Fixed
Seen by 2 customers so far
Similar issue to 7663 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-mattsugg started working on this issue
Sep 19th, 2018 2:49am
GetHuman-mattsugg indicated the issue is not fixed yet.
Sep 19th, 2018 2:50am