I got a new phone and logged into my Google account successfully then the same day it s...

GetHuman-notthe's customer service issue with Google from September 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-notthe's own words
I got a new phone and logged into my Google account successfully then the same day it said I was logged out I tried to log back in using my name and password and it kept giving me an error message and I have the right password but it kept telling me I have the wrong password so I tried to do password recovery and now it's not letting me into my account at all I have ac and I have the phone that's linked on my accountto my email from Google Chrome and I have the phone that's linked or my account when I click the yes button on if it was me it says signing successful and goes back to the page where it says I need to sign in again and now with all that I don't know my password because I thought I changed it and it's telling me that that password that I entered is incorrect and it Cavs keep telling me to sign in again and again so I even have the correct date my account was corrected or not not not corrected but created my security answers I have but when I do the password recovery it tells me that my information cannot be confirmed so the number that I have listed on my account is an old number thus why I got a new phone with a new number so I can't have you guys text or call but I am lost for options and I need help right away because I use this email for work and without access my work is at risk corrected

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Google

Customer service issue
Reported by GetHuman-notthe
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7437 others
0 customers following this

Timeline

GetHuman-notthe started working on this issue
Sep 17th, 2018 9:50am

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