I am clearly frustrated. now it is day *. I went to Metro and purchased two smartpho...

GetHuman-rozweins's customer service issue with Google from September 2018

2 views | 7339 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-rozweins's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rozweins's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rozweins will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rozweins can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rozweins may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-rozweins's own words
I am clearly frustrated. now it is day *. I went to Metro and purchased two smartphones I now have three phones on my plan. my first phone is a ZTE with a number *** ***-****. *It's attached to rozweinstein@ yahoo.com and two * accounts on Gmail . Jwgittens**@ gmail.com and *****@***.com. now this is where the problem is. I think. My new phone..a Samsung j* - *** ***-**** should have been paired with my *****@***.com account and was not for some reason and Google has locked me out of my accounts saying they are not mine . .I want to assure you they are mine and I would like service restored. I have left numerous messages and I have tried to correct it myself unsuccessfully. I cannot speak with a human and I don't know how to correct this problem. I'm ** years old and not computer savvy. I suspect Metro left the ** out of my gmail address and that's what's causing this turmoil. I hope you can fix this before it puts me in the hospital with my second stroke. Remove *****@***.com. that is bogus

GetHuman-rozweins did not yet indicate what Google should do to make this right.

How GetHuman-rozweins fixed the problem

We are waiting for GetHuman-rozweins to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rozweins fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-rozweins
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7339 others
0 customers following this

Timeline

GetHuman-rozweins started working on this issue
Sep 15th, 2018 11:30pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians