i cannot log into my account it has been hacked the phone number recovery does not work...

GetHuman-evendr's customer service issue with Google from September 2018

3 views | 7179 similar | 0 following
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-evendr will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-evendr can let us know if they help or not.
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Before contacting them, items GetHuman-evendr may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-evendr's own words
recover my account ... i cannot log into my account it has been hacked the phone number recovery does not work and the email does not work an i don't remember when i got my account and i need it because this email is my school account
they wasn't helping at all and i need help from someone live and they didn't help me chat with anyone or give me a number,they just want me to make a new account and i cant and i dont want to this is my personal account and i need it
i want someone to help me change my password and recover my account
i am a good customer because I've been using google since i was ** and i'm ** now...google use to help me recover my accounts when i had trouble but its working terribly now
i've tried everything on the google help services and ive tried watching videos but nothing works still
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Google

google recovery
Customer service issue
Reported by GetHuman-evendr
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7179 others
0 customers following this

Timeline

GetHuman-evendr started working on this issue
Sep 14th, 2018 1:41am
GetHuman-evendr shared this issue with your circles on Google+
Sep 14th, 2018 1:42am

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