I have not been able to download my gmail to Outlook on my computer since *******. I g...

GetHuman-tonykoc's customer service issue with Google from September 2018

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The issue in GetHuman-tonykoc's own words
I have not been able to download my gmail to Outlook on my computer since *******. I get a window with the pop.gmail.com server with my *****@***.com user name, asking for my password. Even when I retype it in, Sending completes but it hangs on Receiving. My husband's account is not affected. If I use internet Explorer or Chrome, I can access my gmail account on this computer, another tablet computer, and my tablet. The Password works. The password was verified by Microsoft yesterday. Howevver, there is something on the gmail side dated ****** I cannot clear. It states "Google prevented a sign-on from a less secure app" dated ****** at *:** PM. Would this effect the Outlook download. I have been working on this for over * hours and hope you can help.
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Customer service issue
Reported by GetHuman-tonykoc
Sep 5th, 2018 - 5 mons ago
I have an issue with Google too
Fixed
Seen by 5 customers so far
Similar issue to 6515 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-tonykoc started working on this issue
Sep 5th, 2018 4:12pm
GetHuman-tonykoc indicated the issue is not fixed yet.
Sep 5th, 2018 5:17pm
GetHuman-tonykoc indicated the issue is not fixed yet.
Sep 6th, 2018 5:17pm
GetHuman-tonykoc indicated the issue is not fixed yet.
Sep 6th, 2018 6:57pm