I want to speak with Google to report an app that is probably culling info so that the oerson using the app can have monies taken from their banking accts. It should be shut down. Apps should be vetted and checked periodically. I could've been a victim!!! Please call me about this. *******-**** Jeanne Papir
GetHuman-mclrcc's customer service issue with Google from September 2018
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The issue in GetHuman-mclrcc's own words
Enroll through a Google Play Store app*called drop.com to be a member.*When the questions asked about banking *included PASSWORD(S), I tried to get info from the Google Play store as to their criterion for apps and how they check for the legitimacy of the "companies" whose apps they put on their Google Play Store site.*There is no person, department,*phone *, or chat available at Google.*I tried all of these several times with no success.*Here I'm trying email.*Hopefully this works and I will hear from someone as to whether or not Google does any checking for legitimacy and actually checks web sites to be proactive in looking for apps that ask for information they should not be asking for. ... I recently downloaded drop.com from the Google Play Store, trusting that Google VETS the apps*companies they offer to those of us who use Google.*Two days ago I downloaded *drop.com.*The initial info they asked for was straight forward.*Then they wanted my banking acct *,*name of my banking institution AND *MY PASSWORD.*This has to be a set up for Fraud and Theft among other things!!!*This company should be removed and reported to the authorities.*If you leave drop.com as an available app through the Google Play Store you are aAiding and Abetting drop.com in Stealing from your public who trust you to not place us at risk by offering apps that permit others to commit crimes against us.*I have unsubscribed and closed accts.*Google Play store should be vetting up front and periodically running checks to make sure the apps reoresent legitimate businesses.*Please call me and let me know if I am right or wrong about drop.com, and if I am right, what Google is going to do about drop.com and making sure that current apps are legitimate both now and ongoingly! *GOOGLE PLAY STORE APPS SHOULD NOT BE FISHING HOLES FOR THIEVES!!!*This drop.com site never should have been approved for the Google Play Store to offer.*Please contact me.*I want to be able to trust GOOGLE.*Jeanne Papir********-**********@***.com
Google may not see that there are undoubtedly people being victimized because they trust Google to keep the wolves (liars, cheats, and thieves) as personna non gratta on the Google Play Store site, people believe Google patrols their site, and that Google watches out for the safety of Google users on their site...*The public is not aware that there's probably no Google watchdog...
Vetting initially and periodically whether*the apps they chose to offer are legit.*Adding educational and warning information in the Google Play Store site telling their users how to not be victims, things to look for, questions to never answer, ways to report 'bad' companies and websites, warnings, and the like.*Perhaos have a site where each of the scams tbat have been removed and or not permitted to be posted in the first place are named and disected as to what was wrong, bad, illegal etc so users could learn what they themselves should watch out for.
I've been using Google a long time.*I like it.*I trusted it.*Now, I may not.*I'm waiting to hear from you.
This is all about my talking to someone, because if I'm right, there probably are others who are theiving web sites too.... and you don't know.... yet culpability is probably lurking too.
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