I want to speak with Google to report an app that is probably culling info so that the oerson using the app can have monies taken from their banking accts. It should be shut down. Apps should be vetted and checked periodically. I could've been a victim!!! Please call me about this. *******-**** Jeanne Papir

GetHuman-mclrcc's customer service issue with Google from September 2018

3 views
 | 
8026 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-mclrcc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mclrcc's next move: try the Google help center again.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mclrcc will want to follow the link below to head to their help center. We will check on GetHuman-mclrcc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mclrcc may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-mclrcc's own words
Enroll through a Google Play Store app*called drop.com to be a member.*When the questions asked about banking *included PASSWORD(S), I tried to get info from the Google Play store as to their criterion for apps and how they check for the legitimacy of the "companies" whose apps they put on their Google Play Store site.*There is no person, department,*phone *, or chat available at Google.*I tried all of these several times with no success.*Here I'm trying email.*Hopefully this works and I will hear from someone as to whether or not Google does any checking for legitimacy and actually checks web sites to be proactive in looking for apps that ask for information they should not be asking for. ... I recently downloaded drop.com from the Google Play Store, trusting that Google VETS the apps*companies they offer to those of us who use Google.*Two days ago I downloaded *drop.com.*The initial info they asked for was straight forward.*Then they wanted my banking acct *,*name of my banking institution AND *MY PASSWORD.*This has to be a set up for Fraud and Theft among other things!!!*This company should be removed and reported to the authorities.*If you leave drop.com as an available app through the Google Play Store you are aAiding and Abetting drop.com in Stealing from your public who trust you to not place us at risk by offering apps that permit others to commit crimes against us.*I have unsubscribed and closed accts.*Google Play store should be vetting up front and periodically running checks to make sure the apps reoresent legitimate businesses.*Please call me and let me know if I am right or wrong about drop.com, and if I am right, what Google is going to do about drop.com and making sure that current apps are legitimate both now and ongoingly! *GOOGLE PLAY STORE APPS SHOULD NOT BE FISHING HOLES FOR THIEVES!!!*This drop.com site never should have been approved for the Google Play Store to offer.*Please contact me.*I want to be able to trust GOOGLE.*Jeanne Papir********-**********@***.com
Google may not see that there are undoubtedly people being victimized because they trust Google to keep the wolves (liars, cheats, and thieves) as personna non gratta on the Google Play Store site, people believe Google patrols their site, and that Google watches out for the safety of Google users on their site...*The public is not aware that there's probably no Google watchdog...
Vetting initially and periodically whether*the apps they chose to offer are legit.*Adding educational and warning information in the Google Play Store site telling their users how to not be victims, things to look for, questions to never answer, ways to report 'bad' companies and websites, warnings, and the like.*Perhaos have a site where each of the scams tbat have been removed and or not permitted to be posted in the first place are named and disected as to what was wrong, bad, illegal etc so users could learn what they themselves should watch out for.
I've been using Google a long time.*I like it.*I trusted it.*Now, I may not.*I'm waiting to hear from you.
This is all about my talking to someone, because if I'm right, there probably are others who are theiving web sites too.... and you don't know.... yet culpability is probably lurking too.
I have an issue with Google too
How GetHuman-mclrcc fixed the problem
We are waiting for GetHuman-mclrcc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-mclrcc fixes it.
This email address isn't valid

Google

Google Play Store
Customer service issue
Reported by GetHuman-mclrcc
Sep 21st, 2018 - 6 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 8026 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mclrcc started working on this issue
Sep 21st, 2018 10:32pm