Hi there,**My name is Chris Watson and my email is C*****@***.com. Inadvertently I for...

GetHuman1044287's customer service issue with Google from August 2018

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The issue in GetHuman1044287's own words
Hi there,**My name is Chris Watson and my email is C*****@***.com. Inadvertently I forgot my password and locked myself out. I purchased a new cellular device and changed my number, I wasn’t thinking about the two factor authentication when I bought my new phone. I had to purchase a SIM card to forward over my old number to authenticate my account. I submitted a request last week to regain access and it hasn’t been acknowledged. I did it again today. I’ve been a gmail customer from nearly the beginning, I know that Google values me and doesn’t want me to feel frustrated. In good faith I’m asking to regain access to my email account as my livelihood is in my email address. Thanks for your support.**Kind Regards,*Chris Watson

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Google

Customer service issue
Reported by GetHuman1044287
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 5950 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman1044287 started working on this issue
Aug 27th, 2018 11:08pm
GetHuman1044287 indicated the issue is not fixed yet.
Aug 27th, 2018 11:10pm
GetHuman1044287 indicated the issue is not fixed yet.
Aug 28th, 2018 12:12am
GetHuman1044287 indicated the issue is not fixed yet.
Aug 28th, 2018 1:22am
GetHuman1044287 indicated the issue is not fixed yet.
Aug 28th, 2018 4:02pm
GetHuman1044287 indicated the issue is not fixed yet.
Aug 28th, 2018 4:02pm
GetHuman1044287 indicated the issue is not fixed yet.
Aug 28th, 2018 4:03pm
GetHuman1044287 indicated the issue is not fixed yet.
Aug 29th, 2018 12:47am
GetHuman1044287 indicated the issue is not fixed yet.
Aug 31st, 2018 12:24am
GetHuman1044287 indicated the issue is not fixed yet.
Aug 31st, 2018 5:27am
GetHuman1044287 indicated the issue is not fixed yet.
Aug 31st, 2018 5:41am

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