Trying to recover a team account (*****@***.com) that we use to set up our patient prog...

GetHuman-jschenem's customer service issue with Google from August 2018

2 views
 | 
5840 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-jschenem's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jschenem's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jschenem will want to follow the link below to head to their help center. We will check on GetHuman-jschenem later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jschenem may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-jschenem's own words
Trying to recover a team account (*****@***.com) that we use to set up our patient programmers with a iCloud*itunes account. The above account was set up by Ashley Darling who is no longer with the company and we cannot access several of our controllers as they require a logon through that gmail account. St. Jude Medical (now Abbott) had an old password saved as "Burst****" but it no longer works. How can we assign a reset password to an email account that was not initially associated with this address???? **Thank you for your help. Very hopeful.**Jeff Scheneman*St. Jude Medical*Abbott*Reno, NV****-***-****
GetHuman-jschenem did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-jschenem fixed the problem
We are waiting for GetHuman-jschenem to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-jschenem fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-jschenem
Aug 26th, 2018 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 5840 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jschenem started working on this issue
Aug 26th 5:54pm