I lost my samsung phone while traveling recently. I have important information in my gm...

GetHuman1029907's customer service issue with Google from August 2018

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The issue in GetHuman1029907's own words
I lost my samsung phone while traveling recently. I have important information in my gmail on the phone. Google keeps wanting to send me a "recovery code" by texting to my old *, which I changed due to activity on my old*, Verizon recommeneded to switch to new *. How do I route that code to my new *? As luck would have it , I'd recently changed my password, for security reasons. now I can't remember it. Verizon can verify that I am the person that had the old *.
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Customer service issue
Reported by GetHuman1029907
Aug 24th, 2018 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
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GetHuman1029907 started working on this issue
Aug 24th 12:57am