You've been charging me for Google Music the last time you build me I called and spoke...

GetHuman1012996's customer service issue with Google from August 2018

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Help with my Google issue
GetHuman1012996's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1012996 will want to follow the link below to head to their help center. We will check on GetHuman1012996 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1012996's own words
You've been charging me for Google Music the last time you build me I called and spoke to somebody they said they would discontinue it and they would refund me money they charge me you never refunded the money and now you just hit my bank account again for the bill this is causing my bank to overdraft which is a $** fee on top of the Google fee I want this stopped and I want my money back
GetHuman1012996 did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman1012996
Aug 20th, 2018 - 10 mons ago
I have an issue with Google too
Fixed
Seen by 4 customers so far
Similar issue to 5395 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1012996 started working on this issue
Aug 20th, 2018 6:39am
GetHuman1012996 shared this issue with your circles on Google+
Aug 20th, 2018 6:39am
GetHuman1012996 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 8:15am