Not sure if this is the right venue for it. We are a small business company. In our Goo...

GetHuman-locostre's customer service issue with Google from August 2018

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The issue in GetHuman-locostre's own words
Not sure if this is the right venue for it. We are a small business company. In our Google review section, we see that replies from the company to customers who complain or bring up issues, are being removed.**Can you please advise why this is happening and who is doing it.******Image*See photos*Map of Lo-Cost Rent-A-Car*map expand icon*Image*See outside*Lo-Cost Rent-A-Car**.*** Google reviews*Car rental agency in North Vancouver, British Columbia*Address: **** Marine Dr, North Vancouver, BC V*P *V**Your past visits: You visited * months ago * Editing****Hours: Open * Closes * p.m.***************Province: British Columbia*Phone: (***) ***-*****Edit your business information*Lo-Cost Rent-A-Car*Lo-Cost Rent-A-Car*on Google
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Google

Customer service issue
Reported by GetHuman-locostre
Aug 14th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 12 customers so far
Similar issue to 5068 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-locostre started working on this issue
Aug 14th, 2018 10:46pm
GetHuman-locostre indicated the issue is not fixed yet.
Aug 18th, 2018 8:13pm