I am very disappointed in the lame customer service at Google. Shame on you. If this is the tech world I want no part of it. I still can't get my e mail back to what ti was - which was ? The great Google dictatorship?

GetHuman-sdeak's customer service issue with Google from August 2018

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The issue in GetHuman-sdeak's own words
I was trying to move my old e mails into trash. No trash available on the list. ... Quit messing with my gmail I can't access trash or spam. You removed them from the list on the left. Stop. Please leave it alone. Why must you complicate everything all the time. I was doing ok until you changed the lineup for some reason. Put it back the way it was. I feel like a prisoner.
You need to leave well enough alone already. Why keep upgrading stuff that's OK?
I want my e mail back the way it was last week.
Quite a while. Look it up. You've got the tools.
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e mail.
Customer service issue
Reported by GetHuman-sdeak
Aug 13th, 2018 - a yr ago
I have an issue with Google too
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-sdeak started working on this issue
Aug 13th, 2018 9:01pm
GetHuman-sdeak indicated the issue is not fixed yet.
Aug 15th, 2018 6:47pm
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Aug 15th, 2018 6:55pm
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Aug 15th, 2018 7:37pm
GetHuman-sdeak indicated the issue is not fixed yet.
Aug 18th, 2018 2:15am