I am going thru divorce, my soon to be exwife knew my password to my old gmail and face...

GetHuman-alvarzji's customer service issue with Google from August 2018

10 views
 | 
4861 similar
 | 
0 following
Help with my Google issue
GetHuman-alvarzji's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alvarzji will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alvarzji can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-alvarzji's own words
Recover my account and change my recovery email, recovery phone number and change password ... I am going thru divorce, my soon to be exwife knew my password to my old gmail and facebook & has changed my passwords to google account*gmail. and facebook - my recovery information shows her phone number and her email address. so I can't get into my old account to reset passwords. my facebook is link with my gmail. I had to create new gmail
Unable to get onto my account
Letting me change my recovery email address and recovery phone to change password
I have an issue with Google too
How GetHuman-alvarzji fixed the problem
We are waiting for GetHuman-alvarzji to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alvarzji fixes it.
This email address isn't valid

Google

Google gmail
Customer service issue
Reported by GetHuman-alvarzji
Aug 10th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 10 customers so far
Similar issue to 4861 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-alvarzji started working on this issue
Aug 10th, 2018 11:43pm
GetHuman-alvarzji shared this issue with your circles on Google+
Aug 10th, 2018 11:45pm
GetHuman-alvarzji indicated the issue is not fixed yet.
Aug 19th, 2018 3:53pm
GetHuman-alvarzji indicated the issue is not fixed yet.
Aug 19th, 2018 3:54pm
GetHuman-alvarzji indicated the issue is not fixed yet.
Aug 19th, 2018 3:59pm
GetHuman-alvarzji shared this issue with others over email
Aug 19th, 2018 4:00pm
GetHuman-alvarzji indicated the issue is not fixed yet.
Aug 19th, 2018 4:00pm
GetHuman-alvarzji indicated the issue is not fixed yet.
Aug 19th, 2018 4:00pm