Phone number on account ***-***-****, there are two emails on account *****@***.com and *****@***.com, I’m only concerned with the kenaparkes** email, the other email is fine, name is ken a parkes bday June *****
GetHuman-joleenpa's customer service issue with Google from August 2018
Help with my Google issue
GetHuman-joleenpa's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joleenpa will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joleenpa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-joleenpa's own words
Recover password without codes text to my phone, nothing can get texted to that number this weekend. And change recover email ... I have two accounts with google. The account I wanted to get in I forgot my password, I have codes sending to my phone, the problem is my phone is being borrowed and there is no way a verication codes can be texted to my phone. Can you help me so it does not get texted to my phone the account I want in is *****@***.com I want to change the recovery email to *****@***.com and erase my number ***-***-****. *My other email *****@***.com is fine, nothing need to be change on that email. Just the first email. I need you to email me back at *****@***.com*Thank you*Ken parkes
Taking my phone number ***-***-**** off account, can not get texted
I have an issue with Google too
How GetHuman-joleenpa fixed the problem
We are waiting for GetHuman-joleenpa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.