My gmail password was changed by someone else, somewhere and I’ve been unable to reset...

GetHuman-dgans's customer service issue with Google from August 2018

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The issue in GetHuman-dgans's own words
My gmail password was changed by someone else, somewhere and I’ve been unable to reset even though I have a recovery email, phone and security question. Google authentication stopped sending code to my phone after it claims I denied access. (I was asleep)*I did revive code at my recovery email, entered it, along with the correct recovery phone number and security question but have been told that google can’t verify I’m the owner. *HELP!!!
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Customer service issue
Reported by GetHuman-dgans
Aug 8th, 2018 - a yr ago
I have an issue with Google too
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Seen by 7 customers so far
Similar issue to 4743 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-dgans started working on this issue
Aug 8th, 2018 7:37pm
GetHuman-dgans indicated the issue is not fixed yet.
Aug 8th, 2018 9:05pm
GetHuman-dgans indicated the issue is not fixed yet.
Aug 9th, 2018 4:49pm
GetHuman-dgans indicated the issue is not fixed yet.
Aug 9th, 2018 4:50pm
GetHuman-dgans indicated the issue is not fixed yet.
Aug 9th, 2018 9:10pm