i have not been able to get into my gmail for months i lost my phone so i do not have t...

GetHuman943616's customer service issue with Google from August 2018

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The issue in GetHuman943616's own words
i have not been able to get into my gmail for months i lost my phone so i do not have the phone number for the * step verification. And i made this account years n years ago i do not know the exact month n year! i can verify it a lot of ways just none of the ways it is offering me to verify it online. i can even send you my photo id. which has my first and lastname on it which is my gmail account. *****@***.com. i can verify my previous number ********** because it is the phone i am back to. google has ********** which i lost this phone. please help
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Google

Customer service issue
Reported by GetHuman943616
Aug 2nd, 2018 - 9 mons ago
I have an issue with Google too
Fixed
Seen by 6 customers so far
Similar issue to 4421 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman943616 started working on this issue
Aug 2nd, 2018 6:10pm
GetHuman943616 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:41pm
GetHuman943616 indicated the issue is not fixed yet.
Aug 3rd, 2018 11:05pm
GetHuman943616 indicated the issue is not fixed yet.
Aug 6th, 2018 2:34am
GetHuman943616 indicated the issue is not fixed yet.
Aug 6th, 2018 2:34am