We received an email from Google Search Console stating that there was an increase in s...

GetHuman942736's customer service issue with Google from August 2018

11 views | 4405 similar | 0 following
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GetHuman942736's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman942736 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman942736 can let us know if they help or not.
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The issue in GetHuman942736's own words
Correct our organizations url so that members can find us online. ... We received an email from Google Search Console stating that there was an increase in server errors on our website. However, the url that was listed in the email was not the correct url for our website. I need to let google know our correct url, which should solve the problem with the server errors.
Our web presence is one of the main ways our non-profit furthers our mission and recruits new members.

GetHuman942736 did not yet indicate what Google should do to make this right.

I've tried calling the google hotline and was put on hold for over half an hour. There is not an obvious way to fix this using the google help page online. This would be a very simple issue to fix, if I was able to reach an actual person, but so far that is not the case.
How GetHuman942736 fixed the problem

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Google

Google Search Console
Customer service issue
Reported by GetHuman942736
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 4405 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman942736 started working on this issue
Aug 2nd, 2018 3:15pm
GetHuman942736 indicated the issue is not fixed yet.
Aug 2nd, 2018 3:16pm
GetHuman942736 indicated the issue is not fixed yet.
Aug 2nd, 2018 4:15pm