can't send gmail from my MacBook air and apple told me to get in touch with Google......

GetHuman-jcksmith's customer service issue with Google from July 2018

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The issue in GetHuman-jcksmith's own words
i am trying to send gmail using my aol email account. aol could not help me nor can apple.*today i changed my password hoping that would do it but it does not. i use my gmail for*a very important, and specific task related to my work*business. this is very disturbing and*it recently happened to my MacBook air and i need help getting it fixed. please, thanks. ... unable to send mail on my macbook air mail app. i changed my pw and i am up to date and contacted apple support
this is especially frustrating because neither apple nor aol could fix the problem. we wanted*to cancel the gmail account and start it up new--but i did not want to take the chance because*if that did not work then i would not be able to get emails while i am on vacation from my office.*now i get gmail but cannot send my gmails out.
i want a tech support person to help me solve it while over the phone.
it has been a very long time. i am ** years old now and have had my gmail account for*probably ** years.
well, both aol and apple were worried that they would not have success--so they could*not figure it out and then did not want me to loose my receiving of gmail-so they both*suggested I get google to help me directly.
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sending from my gmail account on my MacBook air
Customer service issue
Reported by GetHuman-jcksmith
Jul 30th, 2018 - 9 mons ago
I have an issue with Google too
Fixed
Seen by 12 customers so far
Similar issue to 4275 others
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Timeline
GetHuman-jcksmith started working on this issue
Jul 30th, 2018 10:24pm
GetHuman-jcksmith indicated the issue is not fixed yet.
Jul 31st, 2018 12:42am
GetHuman-jcksmith indicated the issue is not fixed yet.
Jul 31st, 2018 12:52am
GetHuman-jcksmith indicated the issue is not fixed yet.
Jul 31st, 2018 12:54am
GetHuman-jcksmith indicated the issue is not fixed yet.
Aug 1st, 2018 1:01am
GetHuman-jcksmith indicated the issue is not fixed yet.
Aug 3rd, 2018 12:32am