My Google account *****@***.com is set up with * step verification and I no longer have...

GetHuman-nnudhsoj's customer service issue with Google from August 2018

23 views
 | 
4586 similar
 | 
1 following
Help with my Google issue
GetHuman-nnudhsoj's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nnudhsoj will want to follow the link below to head to their help center. We will check on GetHuman-nnudhsoj later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-nnudhsoj's own words
My Google account *****@***.com is set up with * step verification and I no longer have the phone or phone number that I set the account up with. I know my password and I'm able to log in but since it's from my new device, it won't let me log in. The options that I'm given don't work for me. My recovery email is *****@***.com but it was also set up with * step verification on the same phone and number that I no longer have. The name on my account is Yad Netsik. I created the account in either the last few days in March **** or the first few days in April of ****.. My Facebook account is linked to *****@***.com. The zip code that I was located in when I created the account is *****. The carrier of the phone I used when I created the account is boost mobile. The type of phone was a Moto. I know my password to *****@***.com but I don't know if I'm supposed to just give that info out but I'm so desperate and been trying so long I'm just gonna tell you. The password for *****@***.com is hydro******. I've tried account recovery and I taken every step that I been given with no success.. I need my account back please
GetHuman-nnudhsoj did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-nnudhsoj fixed the problem
We are waiting for GetHuman-nnudhsoj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nnudhsoj fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-nnudhsoj
Aug 6th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 23 customers so far
Similar issue to 4586 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-nnudhsoj started working on this issue
Aug 6th, 2018 2:17am
GetHuman-nnudhsoj indicated the issue is not fixed yet.
Aug 6th, 2018 3:18am
GetHuman-nnudhsoj indicated the issue is not fixed yet.
Aug 9th, 2018 10:16pm