On Thursday June **th **** I got a notification on my mobile phone that my google accou...

GetHuman836795's customer service issue with Google from June 2018

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The issue in GetHuman836795's own words
On Thursday June **th **** I got a notification on my mobile phone that my google account needed to be logged in again. I went to enter my credentials and it said that my password didnt match what was on file. I also noticed that my one tap access was disabled. I have went through account recovery page and followed all the steps but I was still unable to gain access. I am very concerned because I have alot of photos in my google drive as well as I use the email for work related issues. I would like to get back into my account asap.
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Google

Customer service issue
Reported by GetHuman836795
Jun 30th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 8 customers so far
Similar issue to 3069 others
0 customers following this
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman836795 started working on this issue
Jun 30th, 2018 4:12pm
GetHuman836795 indicated the issue is not fixed yet.
Jun 30th, 2018 5:16pm
GetHuman836795 indicated the issue is not fixed yet.
Jun 30th, 2018 5:26pm
GetHuman836795 indicated the issue is not fixed yet.
Jul 1st, 2018 5:18pm
GetHuman836795 indicated the issue is not fixed yet.
Jul 1st, 2018 5:20pm