I can't send or recieve any messages on my google hangouts app

GetHuman815789's customer service issue with Google from June 2018

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The issue in GetHuman815789's own words
The problem: I can't send or recieve any messages on my google hangouts app
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Google

Customer service issue
Reported by GetHuman815789
Jun 24th, 2018 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 2812 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman815789 started working on this issue
Jun 24th 4:11pm