I lost access to my gmail account and its been so long that I cant remember exactly whe...
GetHuman-joewunde's customer service issue with Google from June 2018
Help with my Google issue
First: share to improve GetHuman-joewunde's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joewunde's next move: try the Google help center again.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joewunde will want to follow the link below to head to their help center. We will check on GetHuman-joewunde later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joewunde may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-joewunde's own words
I lost access to my gmail account and its been so long that I cant remember exactly when I created it. I know the phone number I used with it, but not the recovery email. So when I did the steps to reset, it sent the code to the phone, I put it in and then it told me "unable to verify I own the account". I need back into this account since my military info is on there, as well as pictures from my deployments, the only pics of my father who passed that I have and a list of other very important information.
GetHuman-joewunde did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-joewunde fixed the problem
We are waiting for GetHuman-joewunde to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.