hello, my cousin needs to retrieve her google account password. (*****@***.com) problem...

GetHuman-yerinag's customer service issue with Google from June 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-yerinag's own words
hello, my cousin needs to retrieve her google account password. (*****@***.com) problem is, she has forgotten when she created the account, she no longer has access to the phone number associated with the account, she does not remember the answers to the security questions. the only thing she has is the alternate email address. google was unable to verify she is the owner of the account even after inserting the code sent to her alternate email address. we are stuff. will really appreciate any assistance.
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Customer service issue
Reported by GetHuman-yerinag
Jun 10th, 2018 - a yr ago
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GetHuman-yerinag started working on this issue
Jun 10th, 2018 2:29am