My product is google mail. I received a notice this morning that I had exceeded my stor...

GetHuman-greglon's customer service issue with Google from June 2018

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The issue in GetHuman-greglon's own words
My product is google mail. I received a notice this morning that I had exceeded my storage space on mail and could not receive any more messages. Options were to buy more storage or free up space. I have deleted a lot of e mail, a lot. My storage capacity has not changed and I can't get e mails. I have tired to delete more e mails but now get a message that I have exceeded the amount of e mails I can delete. So, I can't delete more messages because I am over capacity to delete but I can't receive my e mails because my storage capacity has not changed since deleting hundreds and hundreds of emails with attachments. Google gives me no way to contact them and so I can't clear e mails and I can't receive e mails. I have had this account for years but I guess I will have to give up this e mail address and start over with another e mail provider. What to do??? I can give you my google e mail but you can't send me an e mail, I can't receive it.
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Customer service issue
Reported by GetHuman-greglon
Jun 6th, 2018 - a yr ago
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GetHuman-greglon started working on this issue
Jun 6th, 2018 4:27pm