My product is google mail. I received a notice this morning that I had exceeded my stor...

GetHuman-greglon's customer service issue with Google from June 2018

170 similar
0 following
Help with my Google issue
First: share to improve GetHuman-greglon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-greglon's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-greglon will want to follow the link below to head to their help center. We will check on GetHuman-greglon later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-greglon may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-greglon's own words
My product is google mail. I received a notice this morning that I had exceeded my storage space on mail and could not receive any more messages. Options were to buy more storage or free up space. I have deleted a lot of e mail, a lot. My storage capacity has not changed and I can't get e mails. I have tired to delete more e mails but now get a message that I have exceeded the amount of e mails I can delete. So, I can't delete more messages because I am over capacity to delete but I can't receive my e mails because my storage capacity has not changed since deleting hundreds and hundreds of emails with attachments. Google gives me no way to contact them and so I can't clear e mails and I can't receive e mails. I have had this account for years but I guess I will have to give up this e mail address and start over with another e mail provider. What to do??? I can give you my google e mail but you can't send me an e mail, I can't receive it.
GetHuman-greglon did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-greglon fixed the problem
We are waiting for GetHuman-greglon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-greglon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-greglon
Jun 6th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 170 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-greglon started working on this issue
Jun 6th, 2018 4:27pm