I was on my tablet yesterday May **, **** and downloaded MLB **. A few minutes later I...

GetHuman-dagoose's customer service issue with Google from May 2018

Help with my Google issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-dagoose's own words
I was on my tablet yesterday May **, **** and downloaded MLB **. A few minutes later I received an email indicating I was being charged $**.**. I was SHOCKED!!! I called Google and was told to call back in * hours because the transaction had not gone thru yet so a refund could not be processed. Upon calling back I was told that the refund was DENIED. I am requesting an immediate refund back to my Visa card.
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Customer service issue
Reported by GetHuman-dagoose
May 27th, 2018 - 6 mons ago
I have an issue with Google too
Fixed
Seen by 3 customers so far
Similar issue to 113 others
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Timeline
GetHuman-dagoose started working on this issue
May 27th 3:26pm
GetHuman-dagoose indicated the issue is not fixed yet.
May 27th 4:43pm