I purchased a galaxy j* through Amazon. Which I of course linked to my Google account...

GetHuman-calieysh's customer service issue with Google from May 2018

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I purchased a galaxy j* through Amazon. Which I of course linked to my Google account. The phone ended up being nothing more than an extra line and didn't have much use. So I gave it to a friend needing a phone. However since I unfortunately have through time ran through numerous different Google accounts I can't remember which one exactly I used to set it up initially. So once she hard factory reset it it has now become locked asking for the Google account to proceed. Please tell me there is some way possible to correct this issue ASAP
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Customer service issue
Reported by GetHuman-calieysh
May 26th, 2018 - 8 mons ago
I have an issue with Google too
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Seen by 2 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-calieysh started working on this issue
May 26th, 2018 10:42am