I have been trying to access one of my gmail accounts, which also happens to be the rec...
GetHuman-pacificb's customer service issue with Google from May 2018
Help with my Google issue
First: share to improve GetHuman-pacificb's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-pacificb got the right customer help using our suggestion.
The issue in GetHuman-pacificb's own words
I have been trying to access one of my gmail accounts, which also happens to be the recovery email on my account, but keep getting "Google cannot verify it is you." My recover phone number has changed but the number that is listed (the last two digits) was the number I had on that account years ago and couldnt remember it if I wanted to. I am asked what year I opened the account but I have no idea. I know it was around or before ****. The help site requested that all the questions get answered and I was just gonna put **** as the year but I am only able to go as far back as ****. I am able to receive a confirmation number through my primary email address and I enter it in the space provided and then I am told I am unvarifiable .... what can I do???
GetHuman-pacificb did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-pacificb fixed the problem
We are waiting for GetHuman-pacificb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.