I have been trying to access one of my gmail accounts, which also happens to be the rec...

GetHuman-pacificb's customer service issue with Google from May 2018

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The issue in GetHuman-pacificb's own words
I have been trying to access one of my gmail accounts, which also happens to be the recovery email on my account, but keep getting "Google cannot verify it is you." My recover phone number has changed but the number that is listed (the last two digits) was the number I had on that account years ago and couldnt remember it if I wanted to. I am asked what year I opened the account but I have no idea. I know it was around or before ****. The help site requested that all the questions get answered and I was just gonna put **** as the year but I am only able to go as far back as ****. I am able to receive a confirmation number through my primary email address and I enter it in the space provided and then I am told I am unvarifiable .... what can I do???
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Customer service issue
Reported by GetHuman-pacificb
May 14th, 2018 - 10 mons ago
I have an issue with Google too
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Seen by 3 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-pacificb started working on this issue
May 14th, 2018 1:11am