I received a automated email from Google stating that my email account was being disabl...

GetHuman-mrnmrshi's customer service issue with Google from May 2018

Help with my Google issue
The issue in GetHuman-mrnmrshi's own words
I received a automated email from Google stating that my email account was being disabled due to possibly breaking Google policy. I have submitted requests to get it resolved. With a generated reply that I would hear back from them in **-** hours. It is going on a month since the first request is submitted and I have not received any responses to the numerous reports I have sent. *I believe that my account was disabled by accident because I was reporting inappropriate content on spam emails I was getting, and the next morning my account was disabled. *I am a disabled Veteran and this email is the only way to stay in touch with several of my military family. I do not have a way to get any of my information and I use this address to log into several other applications and I am not able to get into the VA system without it to order medication and see any responses from my doctors. I do not drive and I live over * hours from the nearest VA Center. *I would like to have my account restored or at the least access to it for a few weeks so I can make the necessary changes from it to another email address so I can keep in contact with my friends, family and medical care team. *My disabled Google account is *****@***.com and I can be reached at my wife's email address *****@***.com *Sincerely *James Hill
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Customer service issue
Reported by GetHuman-mrnmrshi
May 13th, 2018 - 10 mons ago
I have an issue with Google too
Not resolved
Seen by 11 customers so far
Similar issue to 693 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-mrnmrshi started working on this issue
May 13th, 2018 3:37pm
GetHuman-mrnmrshi indicated the issue is not fixed yet.
May 13th, 2018 4:49pm