my account is locked. I know my username and password. I found it after being locked. I...

GetHuman-jjchuval's Recover Account issue with Google from May 2018

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my account is locked. I know my username and password. I found it after being locked. I used my iPad before for * step sign on but it broke and needs to be restored. To verify what i am saying, i opened another google account today to retreive the code and did so but google would not accept it. I have an android phone and tried to receive the text from google with code. No messages received. I just need it unlocked as it would help with my iPad situation which will be fixed next. Thanks.
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Google

Recover Account issue
Reported by GetHuman-jjchuval
May 5th, 2018 - a yr ago
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Seen by 5 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-jjchuval started working on this issue
May 5th, 2018 1:26am
GetHuman-jjchuval confirmed the issue is fixed. Hooray!
May 5th, 2018 3:26am
GetHuman-jjchuval confirmed the issue is fixed. Hooray!
May 5th, 2018 3:48am