Lost all pictures on phone when it did a factory reset. Went to Google.com but only saw...

GetHuman-slcraft's Recover Account issue with Google from April 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-slcraft's own words
Lost all pictures on phone when it did a factory reset. Went to Google.com but only saw recent photos. Is there a way to recover old pictures that were erased?
GetHuman-slcraft did not yet indicate what Google should do to make this right.
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Google

Recover Account issue
Reported by GetHuman-slcraft
Apr 30th, 2018 - 6 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 11115 others
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Timeline
GetHuman-slcraft started working on this issue
Apr 30th 2:03pm