someone was able to get into my account and put a lost device lock on my phone with a m...

GetHuman637454's customer service issue with Google from April 2018

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The issue in GetHuman637454's own words
someone was able to get into my account and put a lost device lock on my phone with a message on the screen. I cannot get into my phone and my phone is not lost. I have tried the pin number a few times but I couldn't get into my phone. when I went into my google account I don't see anything that shows my device being lost or locked and any way to take it off. I don't know what to do I cant use my phone and I am going crazy trying to figure out what to do.
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Google

Customer service issue
Reported by GetHuman637454
Apr 28th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
Similar issue to 108301 others
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Timeline
GetHuman637454 started working on this issue
Apr 28th, 2018 2:57pm