Subscribed to Google Play All Access yet there is no way to download music for offline...

GetHuman628405's customer service issue with Google from April 2018

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The issue in GetHuman628405's own words
Subscribed to Google Play All Access yet there is no way to download music for offline listening. Not even in Chrome. Music Manager throws up the unsynchronized clock error. Need to get this to work or get a refund please.
GetHuman628405 did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman628405
Apr 25th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
Similar issue to 108396 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman628405 started working on this issue
Apr 25th, 2018 5:37pm
GetHuman628405 indicated the issue is not fixed yet.
Apr 25th, 2018 5:40pm
GetHuman628405 indicated the issue is not fixed yet.
Apr 25th, 2018 10:25pm