Old Phone is inactive and they were trying to sms a code to change my email phone no...

GetHuman618671's Update Account Information issue with Google from April 2018

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The issue in GetHuman618671's own words
Update my new phone number to my email account ... Old Phone is inactive and they were trying to sms a code to change my email phone no.
Old phone can't receive sms
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Google

My email account
Update Account Information issue
Reported by GetHuman618671
Apr 22nd, 2018 - 7 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 17555 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman618671 started working on this issue
Apr 22nd 5:11am