Hi, I'm witting you in matter of fraud suspicion. I find out that from ********* Google...

GetHuman5881642's Refund or Suspicious Charges issue with Google Play from March 2021

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Before contacting them, items GetHuman5881642 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5881642's own words
Hi, I'm witting you in matter of fraud suspicion. I find out that from ********* Google play is taking money from my bank account. This activity continued till ******** when a large amount of *** Pounds dissapeared from my bank account. I contacted my bank and immediately blocked bank account. I never gave permission myself to pay these amount as I never use Google play. Therefore, I would kindly ask you, whether you could provide me with sort of 'statement' that someone was using my details in order to prove my bank fraud issue. Your help will bemore than appreciate. Thank you. Silvia Kovacova

GetHuman5881642 did not yet indicate what Google Play should do to make this right.

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman5881642
Mar 24th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 13784 others
0 customers following this

Timeline

GetHuman5881642 started working on this issue
Mar 24th 10:42am

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