I downloaded this app "ruler app-camera tape measure" today, and it needed payment info...

GetHuman5876749's Technical Support issue with Google Play from March 2021

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The issue in GetHuman5876749's own words
I downloaded this app "ruler app-camera tape measure" today, and it needed payment info in order to use it but if you canceled subsection within the * day free trial period you won't be billed. We'll I uninstalled it today but the pay store says that I'm still subscribed to it and it isn't allowing me to view or manage my subscriptions. Every time I got to manage my subscriptions it comes up empty and redirects me somewhere else. I DO NOT want to be charged $**.** or whatever the amount was for this app as it was useless.

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Google Play

Technical Support issue
Reported by GetHuman5876749
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 13777 others
0 customers following this

Timeline

GetHuman5876749 started working on this issue
Mar 23rd 3:34am