Money was deducted from my account. Which was linked to my wife's mobile (*****@***.com)

GetHuman-vsmhatre's customer service issue with Google Play from July 2020

Help with my Google Play issue
First: share to improve GetHuman-vsmhatre's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-vsmhatre's own words
**** rs deducted from my atm card,,, which was Linked to play store. No cvv number asked, no OTP asked, no pin code asked and how the money was deducted. My * year old son was playing a game. He's not so smart, he pressed something and the money was deducted. You must have benefited from it, but today I have not received my salary for * months due to lockdown, the electricity bill is *,*** rs. Where to get the money. ****rs is a very large amount for me right now. I request u that Please refund **** rs.

GetHuman-vsmhatre did not yet indicate what Google Play should do to make this right.

How GetHuman-vsmhatre fixed the problem

We are waiting for GetHuman-vsmhatre to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-vsmhatre
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 13568 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-vsmhatre started working on this issue
Jul 6th 5:20pm
GetHuman-vsmhatre indicated the issue is not fixed yet.
Jul 7th 11:02am
GetHuman-vsmhatre indicated the issue is not fixed yet.
Jul 7th 11:07am