A "recurring Card Purchase" for Google *Hily Corp. was posted to my bank account on...

GetHuman4987863's customer service issue with Google Play from June 2020

Help with my Google Play issue
The issue in GetHuman4987863's own words
A "recurring Card Purchase" for Google *Hily Corp. was posted to my bank account on ******* in the amount of $**.**. I had never heard of this company before, so I looked it up and discovered it was some kind of dating*singles app. My wife and I were equally ticked off, appropriately so. WE DID NOT SUBSCRIBE TO THIS. Outraged, I followed the procedures to have my money refunded to me and was later sent an email from Google saying that they could not refund because my password had been typed in to authorize the transaction, which is completely BOGUS AND FALSE. HILY CORP IS A SCAM. DO NOT SAVE ANY CARD DATA TO ANY GOOGLE-OWNED APPS.

GetHuman4987863 did not yet indicate what Google Play should do to make this right.

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Google Play

Customer service issue
Reported by GetHuman4987863
Jun 23rd, 2020 - 8 months ago
Fixed
Seen by 3 customers so far
Similar issue to 13978 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman4987863 started working on this issue
Jun 23rd, 2020 11:38pm
GetHuman4987863 confirmed the issue is fixed. Hooray!
Jun 24th, 2020 11:33am