Multiple unauthorized charges on my credit card by a minor child, said minor is only ei...

GetHuman-beckydal's Refund or Suspicious Charges issue with Google Play from June 2020

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-beckydal's own words
Multiple unauthorized charges on my credit card by a minor child, said minor is only eight years old. My credit card had been added as payment method for a previous authorized charge. This needs to be eradicated immediately. I have now cancelled unauthorized subscriptions and removed my credit card as payment method in Google Play account. Charges include Google Skins, Google Mods. Please contact me immediately to review each charge.

GetHuman-beckydal did not yet indicate what Google Play should do to make this right.

How GetHuman-beckydal fixed the problem

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-beckydal
Jun 9th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 14531 others
0 customers following this

Timeline

GetHuman-beckydal started working on this issue
Jun 9th 4:05pm
GetHuman-beckydal indicated the issue is not fixed yet.
Jun 10th 11:02pm
GetHuman-beckydal confirmed the issue is fixed. Hooray!
Jun 11th 6:58pm
GetHuman-beckydal indicated the issue is not fixed yet.
Jun 11th 7:27pm
GetHuman-beckydal indicated the issue is not fixed yet.
Jun 20th 10:24pm

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