I am seeking a refund for all my purchases for the past * years in regards to one of yo...

GetHuman4879498's customer service issue with Google Play from May 2020

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The issue in GetHuman4879498's own words
I am seeking a refund for all my purchases for the past * years in regards to one of your game apps called Final Fantasy A New Empire.*When this game first started there were equal rights between players and the developers with everyone growing nicely. Over the years MZ (the game developers) have become greedy turning the game into a pay to play.*I now find that in order to progress in the game you constantly have to spend money to keep ahead.*MZ vowed that they would NEVER release too many new items, heroes, mounts ect.. too often and would keep the game balance.*This has NOT been the case and are releasing new stuff EVERY WEEK now.*I have tried to contact them directly about this and have either been constantly been ignored or replied too with pre-written scripts.*They only seem to be interested in the people who like to spend with them.*I am asking you to refund any purchases I have made with them over the past * years due to their corruption and lack of 'fair play policy'*I have spoken with my bank and also with my solicitor which both have advised me that due to being an app that you promote you are liable for any refunds if the developers fail to respond.*I now call on you guys at google to make this happen and look into my google play account over the past * years and refund me any money I have paid to the corrupt game Final Fantacy a New Empire.*A copy of this letter will also be sent to my solicitor for future reference.*Kind Regards*John Doyle

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Customer service issue
Reported by GetHuman4879498
May 28th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 14972 others
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GetHuman4879498 started working on this issue
May 28th, 2020 4:09am

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